Privacy Policy
Understanding how feralynthiqe protects your personal information
Introduction to Our Privacy Practices
feralynthiqe is committed to protecting the privacy of Australian residents who engage with our financial planning consultation services. This privacy policy explains how we collect, use, store, and protect your personal information in compliance with the Australian Privacy Principles under the Privacy Act 1988.
We recognize that financial information is sensitive and personal. Our privacy practices reflect this understanding through robust security measures, transparent communication, and strict limitations on how we use and share your data. By using our consultation services, you consent to the practices described in this policy.
Information We Collect
We collect personal information necessary to provide effective financial planning consultations. The information we gather helps us understand your financial situation, goals, and circumstances to deliver personalized guidance. We collect data through direct interactions, automated systems, and communications throughout our engagement.
Information You Provide Directly
- • Contact details including name, email address, phone number, and mailing address for communication and consultation scheduling purposes.
- • Financial information including income details, expense patterns, existing obligations, account information, and other data relevant to your consultation needs.
- • Demographic information such as age, employment status, household composition, and retirement timeline to contextualize financial planning recommendations.
- • Goals and objectives you share during consultations regarding budgeting priorities, retirement preparation, and wealth allocation preferences.
- • Communication content from emails, phone calls, consultation sessions, and other interactions with our team throughout your engagement.
Information Collected Automatically
- • Website usage data including pages visited, time spent on site, navigation patterns, and referral sources through cookies and analytics tools.
- • Device information such as browser type, operating system, IP address, and device identifiers when you access our website or online systems.
- • Location data derived from IP addresses to understand geographic distribution of clients and ensure service availability in your area.
- • Session information including login times, access patterns, and system interactions to maintain security and improve user experience.
- • Technical performance data to identify and resolve issues affecting website functionality or consultation scheduling systems.
How We Use Information
We use collected information exclusively for providing financial planning consultations and related services. Our data usage supports personalized guidance, communication, service improvement, and legal compliance. We do not sell your personal information to third parties.
- • Delivering personalized financial planning consultations tailored to your specific circumstances, goals, and concerns shared during engagements.
- • Communicating with you regarding consultation scheduling, follow-up sessions, service updates, and responses to your inquiries or requests.
- • Analyzing consultation effectiveness and client satisfaction to improve our methodologies, processes, and overall service quality over time.
- • Maintaining records of consultations and recommendations for continuity of service during follow-up engagements and ongoing support.
- • Complying with legal obligations including recordkeeping requirements, regulatory reporting, and responses to lawful requests from authorities.
- • Protecting security of our systems and clients through fraud prevention, threat detection, and access control measures.
- • Conducting internal research to understand client needs, market trends, and opportunities for service enhancement aligned with evolving requirements.
Our Commitment: We commit to using your information only for stated purposes and maintaining strict confidentiality throughout our relationship. Your trust is paramount to our operations and we take this responsibility seriously through comprehensive privacy safeguards.
Information Sharing Practices
feralynthiqe maintains strict limitations on information sharing. We do not sell personal data to third parties. Information sharing occurs only in specific circumstances necessary for service delivery, legal compliance, or with your explicit consent. All third parties with access to your information are bound by confidentiality obligations.
Service Provider Sharing
We may share information with trusted service providers who assist with consultation scheduling systems, data storage, communication platforms, and other operational functions. These providers are contractually obligated to maintain confidentiality and use information only for specified purposes supporting our services.
Legal and Regulatory Sharing
We may disclose information when required by Australian law, regulation, legal process, or governmental request. This includes responses to subpoenas, court orders, or regulatory inquiries. We limit such disclosures to information specifically required by the legal obligation.
Anonymized Statistical Data
We may compile anonymized, aggregated statistical data for research, industry analysis, or service improvement purposes. This data does not identify individual clients and cannot be traced back to specific persons.
Your Privacy Rights
Under Australian privacy law, you have specific rights regarding your personal information. We facilitate exercise of these rights through transparent processes and responsive communication. Contact us to exercise any of the following rights regarding your personal data.
- • Access: You may request copies of personal information we hold about you, subject to legal limitations.
- • Correction: You may request correction of inaccurate or incomplete personal information in our records.
- • Deletion: You may request deletion of personal information, subject to legal recordkeeping requirements and legitimate interests.
- • Portability: You may request transfer of certain personal information to another service provider in structured formats.
- • Objection: You may object to certain processing activities, particularly those based on legitimate interests rather than legal obligations.
- • Restriction: You may request temporary limitation of processing while disputes regarding accuracy or legitimacy are resolved.
To exercise privacy rights, contact our privacy team using the information provided at the end of this policy. We respond to requests within timeframes required by Australian privacy law.
Data Security Measures
feralynthiqe implements comprehensive technical and organizational security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Our security framework addresses physical, electronic, and procedural safeguards appropriate to the sensitivity of financial information we handle.
Technical Security Controls
- • Encryption of sensitive data both in transit and at rest using industry-standard protocols to prevent unauthorized access.
- • Secure access controls including authentication requirements, password policies, and role-based permissions limiting system access to authorized personnel only.
- • Regular security monitoring and threat detection systems to identify and respond to potential security incidents or unauthorized access attempts.
- • Backup and recovery procedures to protect against data loss and ensure business continuity in the event of system failures.
Organizational Security Practices
- • Confidentiality agreements binding all team members and service providers with access to personal information.
- • Privacy training for staff members to ensure understanding of obligations and proper handling of sensitive client information.
- • Incident response procedures to address security breaches promptly and notify affected individuals as required by law.
- • Regular security assessments and audits to identify vulnerabilities and implement improvements to our security posture.
Information Retention Periods
We retain personal information only as long as necessary for stated purposes, legal compliance, and legitimate business interests. Retention periods vary based on information type, regulatory requirements, and ongoing client relationships. Once retention periods expire, we securely delete or anonymize information.
- • Active client information is retained throughout your engagement and for seven years following last consultation.
- • Consultation records and recommendations are retained for continuity of service during follow-up engagements.
- • Email correspondence and communication records are retained for three years to maintain service history.
- • Financial information shared during consultations follows recordkeeping requirements under Australian financial regulations.
- • Marketing communication preferences and related data are retained until you withdraw consent or request deletion.
You may request earlier deletion of personal information by contacting our privacy team, subject to legal recordkeeping obligations.
International Data Transfers
feralynthiqe primarily stores and processes personal information within Australia. However, some service providers supporting our operations may be located internationally. When international transfers occur, we ensure adequate protection through appropriate safeguards as required by Australian privacy law.
- • We verify that international service providers maintain privacy standards comparable to Australian requirements before engaging their services.
- • Contractual agreements with international providers include data protection obligations and restrictions on unauthorized use or disclosure.
- • We limit international transfers to circumstances where necessary for service delivery and where adequate protections exist.
- • You may contact us to learn more about specific international transfers and safeguards protecting your information.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance functionality, analyze usage patterns, and improve user experience. Cookies are small text files stored on your device that help us remember preferences and understand how visitors interact with our website.
Types of Cookies Used
- • Essential cookies enable core website functionality including navigation, secure areas, and consultation scheduling systems. These cannot be disabled.
- • Performance cookies collect anonymized information about website usage, helping us identify popular content and navigation patterns.
- • Personalization cookies remember your preferences and settings to provide customized experiences during repeat visits.
- • Functionality cookies enable enhanced features and remember choices you make to improve convenience and usability.
You may manage cookie preferences through browser settings. Disabling certain cookies may affect website functionality. See our Cookie Policy for detailed information.
Privacy Policy Updates
feralynthiqe may update this privacy policy periodically to reflect changes in practices, services, legal requirements, or technologies. We notify clients of material changes through email, website notices, or during consultation interactions. Continued use of services after policy updates constitutes acceptance of revised terms.
- • Material changes affecting how we collect, use, or share information will be communicated directly to active clients via email.
- • Updated policies are posted on our website with revision dates clearly indicated at the beginning of the document.
- • We encourage periodic review of this policy to stay informed about how we protect your personal information.
- • Significant changes may require renewed consent before continued processing of personal information under new terms.
The revision date at the top of this policy indicates when the current version became effective.
Privacy Contact Information
For questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact our privacy team using the information below. We respond to privacy inquiries within reasonable timeframes as required by Australian privacy law.
feralynthiqe
125 Stirling Street, Perth, WA 6000 Australia
Phone: +61-2-4113-8438
Email: content@feralynthiqe.com
This privacy policy was last updated on October 9, 2025.
This version of the policy became effective on October 9, 2025.